Faq's

The lexicon of security

  • What is passive security?
  • What is active securitya?
    • The active security concerns all those electronic instruments that are able to detect a dangerous situation, as well as to start an adequate reaction, and aimed at the cancellation or containment of the situation itself. In particular, it refers to all means of defence that react to the attack of thieves, such as electronic burglar alarms and cameras with special features: devices that through an interface with an electronic control unit are able to activate alarms and contact the operations center.

  • How important are the services?
    • A security project does not end with passive security design, active security element sizing and a professional installation. The system must then communicate with those who have to intervene (the Police and/or the Operations Centre) and after-sales services are essential for the control of the system, a possible technical upgrade, or, for example, for a connection via smartphone with the Operations Centre. Telesorveglianza has been operating on the market since 1979, and is able to ensure the evolution over time of its projects: the best guarantee for the investment.

  • What is the Operations Center?
    • The Operational Control Center indicates a structure equipped with special computers that are able to automatically record the signals coming from the installed anti-theft systems, and at the same time alert specially trained personnel to the emergency response. Telesorveglianza has its own operations center, active 24 hours a day, at the service of customers.

  • Insurance
    • Although they cannot be understood as real tools intended for the defense of the environment to be protected and the custody of assets, they can nevertheless be an excellent complement to the burglar alarm system and related services. Telesorveglianza is able to offer its customers various insurance formulas through an agreement with leading companies. In this case, the advantage is that the insured risks and compensation provided for in the contract are designed "system tailored" and customized to the specific needs of the customer.

  • Certifications
    • The certifications officially certify the outcome of the technical inspections, carried out by officially recognized organizations, to which the companies submit themselves in order to guarantee to the customer the level of services provided, the quality of the components used and the design and installation carried out in a workmanlike manner. In the case of Telesorveglianza, the certifications to which the company submits itself constitute a guarantee that the entire structure and even the procedures used comply with the rule of art.

What you need to know about security

  • Why rely on Telesorveglianza S.r.l.?
  • Which security system is suitable for my needs?
    • The choice of the ideal security system depends on many factors related to particular needs, environmental constraints, as well as specific functions required by the customer. For your home may also be sufficient a Plug and Play kit but we recommend that you buy it from us, because in this case you will receive adequate assistance in case of installation difficulties, or in case of failure. To adequately protect more articulated houses or your company, we strongly suggest you to contact us so that one of our technicians can make an inspection and advise you in the correct choice of products.

  • What should an intrusion detection system look like?
    • An intruder alarm system must: promptly detect an unauthorized access attempt; ensure the prompt intervention of professionally trained personnel; represent a deterrent to the actions of an intruder. This system must integrate and balance active security (alarm, video intercom, cameras, access control, etc.) with passive security (armoured doors and windows, grilles, shutters, safes, etc.).

  • What is risk analysis?
    • Risk analysis is necessary to assess the vulnerability of your home, and represents the first step in the development of the anti-intrusion system project. It must consider many factors and it is essential that it is carried out by professionals specialized in the design of burglar alarm systems.

      Check here your degree of risk

  • Can I carry out the installation on my own?
    • Let's say that it is often not recommended, and it is not even recommended to rely on an electrician, if not certified by the authorities. The installation must be carried out in a workmanlike manner. It must be carried out by a company in possession of the certificate of recognition of the technical-professional requirements and therefore able to issue all the statements required by current legislation, including the requirements of the law on privacy.

      The reason is simple: a certified company is aware of the problems related to the type of installation and therefore chooses and configures the system in the correct way ensuring to obtain its maximum effectiveness, in accordance with current regulations. In addition, a simple electrician can not provide you neither the information nor the appropriate assistance and many times, after the installation is difficult to obtain a possible adjustment.

Paradox
Tecno Alarm
Eldes
Hikvision
Venitem
Hesa
Ksenia
Crow
Stark
Combivox
DSC
FBS
Visonic

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